Due to the NCR ECQ Lockdown brought about by the COVID-19 pandemic, certain areas in Metro Manila are no longer serviceable for delivery as checkpoint personnel no longer allow delivery drivers or riders carrying non-food items to pass through.
Because of this, please make sure prior to ordering that your shipping destination is inside a serviceable area. All shipping of orders now will also be shouldered by the buyers temporarily to ensure deliverability. Orders outside serviceable areas may have delivery times after the lifting of the lockdown measures placed during the NCR ECQ. SBR.ph Shop will not be responsible for the return of delivery from source location due to the refusal of checkpoint personnel to allow passage.
This is our process flow on how to order during M-ECQ. We have temporarily disabled COD and CREDIT CARD PAYMENT OPTIONS on our website.
as of May 16, 2020.
(1) Pay via bank transfer (the price of the item only)
Bank of the Philippine Islands (BPI)
Carlos de Guzman
3379 0967 69
Via Credit Card (PayPal)… message us first
(2) Show proof of payment via email to [email protected]
(3) To ensure deliverability, booking must be made by the customer. Booking details will be sent once proof of payment has been confirmed.
*Make sure that the delivery address should only be in serviceable areas where checkpoints will allow passage of goods from Quezon City warehouse. Message us to determine if your area is serviceable first.
(4) Payment of Delivery Fee to be paid to LalaMove / Grab / Transportify delivery rider or driver upon arrival of item.
It is very important to message us first to check stock availability and feasibility to deliver in your area. Flat rate fee and free shipping promo’s are temporarily suspended. Due to the social distancing protocol, only LalaMove / Grab / Transportify delivery riders are allowed at the address provided for pickup coordination.
NO WALK-INS DUE TO ECQ.
The schedule for delivery depends on the delivery queue at the distributor warehouse. It may or may not take a minimum of 7 working days to finish the releasing queue depending on the volume of orders.
To talk directly in real-time with one of our staff, message us via our Facebook page inbox.
Thank you very much and we hope you have a hassle-free time with us!